Here, users can copy the mailbox items to any desired storage location.
Go to specific profile’s directory and highlight all the folders.
Launch File Browser window and navigate to ‘~/.thunderbird’ directory.
Now, open specific Thunderbird profile folder.
Here, type ‘~/Library/Thunderbird/Profiles/’ and hit Go.
Launch New Finder Window and press Command+Shift+G.
Now, open specific profile’s directory.
Open Thunderbird folder, then go to Profiles folder.
Open Run console and type ‘%appdata%’ in the text field, then click OK button.
Users can perform the below mentioned steps: This option is helpful in scenario where Thunderbird mail black screen issue occurs. Second method includes the process to backup entire Thunderbird mailbox data such as emails, calendar, contacts, etc.
At last, quit it and start Mozilla Thunderbird again.
Here, specify the troubling extension and then click Uninstall again and again.
In Menu, navigate to Tools > Add-Ons > Extension option.
Enter the path of Thunderbird (Safe Mode) in the command line.
Finally, user has to turn on the Safe Mode by pressing the Enter key.
Attach “Contents/-MacOS/-Thunderbird-bin-safe-mode” with “Thunderbird.app”.
In the “Application category”, just drag Thunderbird and drop it to the terminal window.
Run Terminal and type “Thunderbird” in the text field.
Open Run console and type “Thunderbird-Safe-Mode”.
Now, to start Thunderbird in safe mode, follow the steps explained below: To do so, first remove all the extensions from the email application and ensure that it is not running on the system. The first solution is that you can try running Thunderbird in safe mode. There are several ways to rectify the error but we have discussed some of the best available ways to do so: Start in Safe Mode Solutions to Fix Mozilla Thunderbird Black Screen Issue The steps to resolve the issue are explained in the following segment. There can be some factors responsible behind the Thunderbird Mail Black Screen error. In such cases, the user’s first step is to find and remove those extensions which are causing the issue and the email client will work normally. Sometimes, Mozilla Thunderbird freezes due to some troublesome extension. Resolve Thunderbird Mail Black Screen Error in Efficient WayĪre you facing Mozilla Thunderbird Mail Black Screen error? Do you get a black screen while using the Thunderbird email application and everything gets stuck? If yes, then you are at the right place as this blog explains the entire procedure to fix Thunderbird black screen issue in a secure and reliable way.